JACKSON CLIENT SOLUTIONS™AUDIT · ASSESS · ADVISE
Independent Assessments · SDVOSB

We assess.  We don't sell the fix.  That's the point.

Jackson Client Solutions™ is an independent assessment firm. We measure how warehouse operations, inventory, assets, and digital services actually perform, and we report what we find, ranked by impact. Your team makes the changes. We don't sell software, equipment, labor, or remediation, so nothing pulls on our findings.

  • SBA SDVOSB
  • SBA WOSB
  • SBA VOSB
  • Texas HUB
  • Texas VetCert
  • SAM.gov Active · UEI GL81JNPNV5G3
Jackson Client Solutions LLC challenge coin emblem
What we assess

Two kinds of assessments. One standard of evidence.

Every finding traces back to something we observed, counted, or tested. Every report ranks findings by impact so your team knows what to work on first.

01

Operations & Inventory Assessments

3PLs, 4PLs, manufacturers' distribution centers, distributors, fulfillment sites, and public warehouses.

  • Warehouse and distribution process assessments, receiving through shipping
  • Inventory accuracy verification with sample-based inventory audits
  • IT and physical asset verification
  • Lean waste and efficiency assessments

Operations assessments

02

Digital Accessibility Assessments

Public entities, government contractors and primes, and SaaS vendors.

  • ADA Title II readiness assessments against WCAG 2.1 AA
  • Section 508 assessments for what you deliver to federal buyers
  • Independent assessments with VPAT® / ACR authoring
  • Document reviews and independent retests

Accessibility assessments

For warehouse and distribution leaders

The KPI board says one thing. The floor says another.

Most sites know they're losing money somewhere: counts that don't match the system, mis-picks, damages, overtime, turnover. The hard part is knowing where, how much, and which problem to work on first.

Our founder was the Lean Champion and lead internal auditor at a distribution center. She built the KPIs in the office, then walked the floor every day to check whether they were true. That is how we assess.

  1. 01Free 90-minute floor walk
  2. 02Operations assessment, 2 to 3 days on site
  3. 03Written report, findings ranked by impact
  4. 04Optional follow-up verification
For public entities: deadlines on the calendar

The dates are set. The standard is WCAG 2.1 AA.

Under the Department of Justice's ADA Title II rule, state and local governments have to make their web content and mobile apps meet WCAG 2.1 Level AA.

  1. ADA Title II, larger public entities

    State and local governments serving 50,000 or more people. DOJ moved this date back one year in April 2026. The requirement itself did not change.

  2. ADA Title II, smaller entities and special districts

    Public entities serving fewer than 50,000 people, and special district governments.

95.9%Of the top 1,000,000 home pages fail WCAG 2Averaging 56 detectable errors per page. WebAIM Million, 2026.

Sources: DOJ interim final rule, April 2026; WebAIM Million 2026.

Why independence matters

An assessor who also sells the fix is grading their own homework.

When the same firm finds the problems and bills to fix them, every finding becomes a sales lead. We stay on the assessment side so our findings only answer to the evidence.

What you get

  • Findings ranked by impact, not by what is profitable to fix.
  • Each finding tied to the evidence behind it and the requirement or standard it was measured against.
  • A report you can hand to your team, your vendor, a board, or a procurement office.
  • Freedom to fix with whoever you choose.
  • An independent follow-up verification after your changes, so you have a record of what improved.

What we don't do

  • Sell software, equipment, labor, or staffing.
  • Fix, rebuild, or remediate the operations, websites, apps, or documents we assess.
  • Sell or install overlay widgets, plugins, or monitoring tools.
  • Issue certifications we aren't accredited to issue.
  • Issue a final report you haven't reviewed with us first.
How an assessment works

Reviewed with you before it's final.

Scope it. Gather the data. Observe, count, and test. Walk every finding with your team. Deliver the report. Then, once you've made changes with whoever you choose, we verify and report on what changed.

See the six phases

  1. 01Scoping
  2. 02Data request & planning
  3. 03Fieldwork & testing
  4. 04Findings review with you
  5. 05Final report & briefing
  6. 06Independent follow-up
Credentials & set-asides

Veteran discipline. Auditor's eye.

Founded and led by Adriana P. Jackson, MBA: U.S. Air Force veteran, former distribution center Lean Champion and internal auditor, and former federal IT specialist. Certified small business across federal and Texas programs, registered to contract at the federal, state, and local levels.

More about the firm Contracting details

  • Texas HUB Certified
  • VetHUB Certified Vendor
  • SAM.gov Active
  • Texas CMBL
  • CompTIA Security+
  • ISC2 CC

Certified & verified

Ready for a report you can stand behind?

Book a 30-minute scoping call. We'll confirm what you need assessed, what it's measured against, and your deadline. You'll leave with a fixed-scope proposal.