01
Evidence over opinion
If we can't point to the observation, the count, or the test, it isn't a finding. Every rating in our reports traces back to something you can examine yourself.
About the firm
Veteran discipline. Auditor's eye.
Jackson Client Solutions™ exists to answer one question honestly: is this working the way it's supposed to? On a warehouse floor, in an inventory system, or on a website, we built the firm so that nothing about our business model can bend the answer.
Founder & Principal
Adriana P. Jackson, MBA
U.S. Air Force veteran. Former distribution center Lean Champion and internal auditor. Former federal IT specialist.
Adriana spent six and a half years in the Air Force as an F-15 weapons load crew member and NCO, where sign-off meant something: if you certified a load, you inspected the load. Her duties included asset management and physical security.
In the private sector she was the Lean Champion and lead internal auditor at a 3PL-managed distribution center. She built the reports and KPIs in the office, then walked the floor every day to check whether the numbers were true. In federal service she was an IT Specialist (Hardware & ITSM) at the U.S. Small Business Administration, working on asset lifecycle management and inventory database deployment, and IT office operations supervisor at the U.S. Census Bureau.
She holds an MBA in IT Management, CompTIA Security+ and ISC2 Certified in Cybersecurity credentials, and has held a Secret clearance. She founded Jackson Client Solutions in Arlington, Texas, where the firm is headquartered today.
- USAF Veteran
- Lean Champion
- MBA, IT Management
- CompTIA Security+
- ISC2 CC
Why we only assess
The line we chose to draw.
JCS started as a broader consulting practice: assess the gap, then help close it. It's a common model, and it's a conflicted one. The moment the firm that writes the findings also bills for the fix, every rating has a price tag attached, and the client can never be fully sure which side of the ledger the finding came from.
In 2026 we drew the line. Jackson Client Solutions now performs independent assessments and follow-up verification only: operations, inventory, assets, and digital accessibility. We do not remediate, implement, or sell software, equipment, or labor. You fix with whoever you trust, and we come back to verify.
Independence isn't a marketing claim here. It's the org chart.
Principles
How we hold ourselves to account.
02
No surprises
You review every finding before it's final. Disagreements are documented, not buried or quietly dropped.
03
Plain English
Reports are written for the executive who has ten minutes and the operator or engineer who has ten hours. Both should get what they need without a translator.
04
Say what we won't do
We tell you when a request is outside our lane, when a standard isn't the right one for your situation, and when you don't need an assessment yet. Then we point you somewhere useful.
Certifications & set-asides
Certified small business
- Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA certified
- Woman-Owned Small Business (WOSB), SBA certified
- Veteran-Owned Small Business (VOSB), SBA certified
- State of Texas HUB, service-disabled veteran category
- Texas VetCert
- Active on SAM.gov and the Texas Centralized Master Bidders List
Where we work
DFW roots, national reach.
Headquartered in Arlington, Texas, between Dallas and Fort Worth. Floor walks and operations assessments are on site across the DFW metroplex, with travel available elsewhere. Digital accessibility assessments are delivered remotely, so we serve clients across Texas and the United States.
1600 E. Pioneer Pkwy, Suite 340
Arlington, TX 76010
Ready for a report you can stand behind?
Book a 30-minute scoping call. We'll confirm what you need assessed, what it's measured against, and your deadline. You'll leave with a fixed-scope proposal.